Business Improvement and Organisational Change Management

Our passion is helping people and their organisations thrive.
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Experience
We help organisations improve how they work and manage organisational change effectively – whether it’s refining a single process or leading enterprise-wide transformation. Our approach is data-driven, collaborative and grounded in real-world experience.
We take a wide-angle view of your organisation, mapping processes, identifying blockers and simplifying operations to lift workforce performance. We design change solutions that stick – tailored to your workforce, culture and strategic goals. Our team works shoulder to shoulder with you, embedding a culture of adaptive leadership and resilience, continuous improvement and empowering staff to drive better strategic or operational outcomes.
Our organisational design services go beyond structure charts. We examine capabilities, governance, systems, data, workforce and culture to shape how your organisation operates. Our multidisciplinary team includes organisational change managers, behavioural science and communication specialists, former senior executives, and policy advisors – bringing the right mix of skills to every engagement.
We’ve led major organisational change programs across government and the private sector, always putting people at the heart of transformation. Our advisors are PROSCI ADKAR® certified and experienced in strategic communication, process design and implementation.
Skills & expertise
- Enterprise-wide transformation planning and execution
- Change management strategy and delivery
- Implementation support for cultural change
- Operating model and organisational design
- Workforce redesign
- Standard operating procedure development
- Co-design workshops and stakeholder engagement and consultation
- Capability development
- Governance analysis
- Strategic communication
Government Team of the Year
Employer of Choice
Corporate Citizen of the Year
State Finalist ACT – Building Communities
Diversity Law Firm of the Year
NewLaw Firm of the Year
People
Vanessa Domaschenz
Principal Advisor
National Lead – Consulting
Dannya Hu
Expert Advisor
Team Lead – Organisational Design
Team Lead – Business Process Improvement
Cassandra Koch
Special Advisor
Team Lead – Change Management
Team Lead – Governance Review and Design
Kirk Parcel
Special Advisor
Alex Markey
Senior Advisor
Jessica Cameron
Senior Advisor
Joanna Feeney
Senior Advisor
Mitchell Eddy
Senior Advisor
Madison Ewer
Advisor
Insights
Get in touch
Vanessa Domaschenz
National Lead – Consulting
M 0413 800 352
E vanessa.domaschenz@au.spa.com
Dannya Hu
Team Lead – Organisational Design
M
E dannya.hu@au.spa.com
Cassandra Koch
Team Lead – Change Management
M
E cassandra.koch@au.spa.com








