Transformation and Implementation
Delivering transformation support enabling successful delivery of complex government programs.
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Experience
Agencies typically procure external transformation support when a program is too large, too sensitive, or too cross-cutting to be managed by existing internal teams alone, or when independence, specialist depth, or surge capacity is essential.
Our senior advisors bring direct experience leading and supporting the kinds of engagements that APS agencies cannot easily resource from within: machinery of government changes, post-Royal Commission reform implementation, independent program assurance for major investments, operating model redesign following structural reform, and the delivery of politically sensitive change programs that require advisors who can work at the interface of policy, governance, and operations.
Skills & expertise
Program and Project Design and Delivery
- Program and project design, including current and future state analysis
- Business case development and cost modelling
- PMO design, implementation, and capability uplift
- Resource analysis and workforce strategies
- Risk and issue management frameworks
- Senior Responsible Officer and program board advisory
Operating Model Design
- Operating model design, review, and redesign
- Organisational structure and workforce design
- Accountability and delegation framework design
- Functional efficiency and span-of-control review
- Governance integration within transformed operating models
- Transition planning from current to future state
Independent Assurance
- Delivery confidence assessments
- Program health checks and deep dive reviews
- Gate reviews aligned to investment approval frameworks
- DTA Digital and ICT Investment Oversight Framework assurance
- Independent advisory for Senior Responsible Officers and program boards
- Administrative and commercial activity reviews
Organisational Change
- Change management strategy and delivery
- Change impact assessment and readiness planning
- Behavioural change design and adoption strategies
- Change governance and accountability structures
- Resistance identification and management
Strategic Communication and Stakeholder Engagement
- Communication strategy and planning for reforms and programs
- Stakeholder mapping, analysis, and engagement strategy
- Public consultation design and delivery
- Co-design and participatory design workshops
- Facilitation and stakeholder workshops
- Cross-government stakeholder coordination
- Executive and leadership communications








